Privacy Policy
At She Surfs (www.she-surfs.com), we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Reglamento General de Protección de Datos (GDPR) and applicable Spanish data protection laws.
1. Data Controller
Business name: She Surfs
Location: Tenerife, Canary Islands, Spain
Website: www.she-surfs.com
Email: info@she-surfs.com
She Surfs is responsible for the collection and processing of your personal data.
2. Information We Collect
We may collect personal information in the following ways:
When you complete contact or booking forms
When you register for surf camps or activities
When you make purchases through our online store
When you subscribe to our newsletter
Through cookies and analytics when you browse our website
The data collected may include:
Full name
Email address
Phone number
Billing and/or shipping address
Payment information
Browsing data (IP address, device type, browser information, etc.)
3. How We Use Your Information
Your personal data will be used to:
Process bookings, orders, and payments
Respond to your messages and provide customer support
Send you information about our services, special offers, and events (only with your consent)
Improve our website, products, and services
Fulfill legal and tax obligations
We will never use your personal data for purposes incompatible with those stated here.
4. Legal Basis for Processing
We process your personal data based on:
Your explicit consent
The performance of a contract (e.g., your booking or purchase)
Compliance with legal obligations
Our legitimate interest in improving our services and communication with clients
5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
6. Data Sharing
We may share your data with:
Website hosting providers such as Squarespace
Secure payment processors
Marketing and analytics services (e.g., Google Analytics, Mailchimp if used)
All third parties are required to respect the security of your data and to process it in accordance with the law.
We do not sell your personal information to third parties.
7. Your Rights
Under GDPR, you have the right to:
Access the personal data we hold about you
Correct or update your information
Request the deletion of your data
Restrict or object to processing
Request data portability
Withdraw your consent at any time
To exercise your rights, please contact us at info@she-surfs.com.
If you believe your rights have been violated, you have the right to file a complaint with the Agencia Española de Protección de Datos.
8. Cookies and Tracking Technologies
Our website uses cookies to:
Enhance your browsing experience
Analyze website traffic and performance
Personalize content and offers
You can manage or disable cookies in your browser settings at any time.
For more information, please refer to our Cookie Policy.
9. Data Security
We take the protection of your personal information seriously and implement appropriate technical and organizational security measures to prevent unauthorized access, alteration, loss, or misuse of your data.